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Mike Walker

Is ITIL moving more and more towards Enterprise Architecture?

Great find on Van Wiles Blog on ITIL and Enterprise Architecture that shows yet another framework is moving more to an Enterprise Architecture style.


It stimulated some thought around the new framework. I think overall this is a good thing. However, by moving more into this space there is going to be additional overlap in the EA space when it comes to frameworks and methodologies. I’m not a huge fan of the level of coverage that the current frameworks provide. There is way too many gaps and they only address specific components of EA.


ITIL is still missing some critical EA components but it has many of the operational pieces nailed and if they bridge the enterprise components this could be a real contender in the EA space.


For Example: TOGAF addresses more of the methodology and best practices bit lacks on the analytical side. Whereas Zachmann has a strong analytical side but when it comes to process it falls a bit short.


If you are familiar with Enterprise Architecture frameworks, this should look familiar. Here's a picture:



I got this picture from a new whitepaper by Sharon Taylor and Ken Turbitt on the BMC website: https://www.bmc.com/USA/Communities/attachments/BMC_BPWP_ITIL_Version_3_BSM.pdf


Some EA frameworks stop at the implementation level, but ITIL v3 takes it through transition (roll-out) and operation, plus continual service improvement, which feeds back into strategy and next generation design. The whitepaper gives you a better feeling for ITIL V3 - I just thought it was cool to see the EA approach showing up in ITIL. The other cool thing is that ITIL is finally adopting some of the terms and practices that BMC has been using for several years.



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